Author
John Alders
ITFIT Optical Laboratory

· Ordering
How to switch optical labs without losing a week
Switching labs with jobs still out? Open the account, send a test job or two, run both labs side by side, and tell the front desk which lab has which job.
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· Lab
Independent wholesale optical labs vs corporate labs
Flat rate or a line item for every prism? What changes when your lab is independent: pricing, where the job is made, and who answers when you call.
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· Lab
Optical lab remake rates, and our 0.48% return rate
A 0.48% return rate is fewer than 5 lenses back in every 1,000. Where remakes come from, and the numbers an optical manager should track each month.
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· Progressives
Progressive lens identifier: reading the markings
A patient's progressive, no record of the design. How to read the engravings, match them to an identification chart, and find the fitting cross.
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